Return Policy

At Fluffy, we want you to be completely satisfied with your purchase. Here’s what to expect if you need to return an item.

1. Eligibility for Returns
   We accept returns within 30 days of purchase, provided items are unworn, unwashed, and in original condition. Items marked as “final sale” are not eligible for return.

2. Return Process
   To initiate a return, please contact us at [your email address] with your order number. We’ll provide you with instructions for sending your items back.

3. Refunds
   Once we receive your return, a refund will be processed to your original payment method within 5–10 business days.

4. Exchanges
   If you need a different size or color, please initiate an exchange following the return process above. Exchanges are subject to item availability.

5. Shipping Fees
   Customers are responsible for return shipping costs, except in cases where the item was defective or incorrect.